Hotel management software

Specialized tools for every service

Manage everything more easily

From booking to the guest experience, Hoxbook helps you manage all your operations more smoothly and with fewer scattered tools.

Guest Experience

Unified guest profile, special requests, preference history, real-time alerts, and multi-service coordination.

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Housekeeping

Room schedules, task checklists, prioritization based on arrivals and departures, communication with the front desk, and status tracking.

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Technical

Maintenance scheduling, technical issue reports, equipment inventory, preventive alerts, and service history.

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Messaging

Bring operational messages together in a single channel to improve responsiveness, avoid lost information, and keep a clear record of communication.

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Lost items

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Digital handover logbook

Document key information, handovers, and watchpoints in a digital space accessible to the relevant teams.

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Restaurant

Reservations, dining room, tables and service work together in a single interface, giving teams more control and creating a smoother experience for guests.

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Spa

Plan services, streamline operations, and keep a better track of the guest experience in one centralized space.

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Satisfaction

Maintenance scheduling, technical issue reports, equipment inventory, preventive alerts, and service history.

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Marketing

Automated campaigns and measured results

Schedule your pre- and post-stay as well as in-stay sequences, manage your marketing emails, and track each campaign’s performance in real time. Turn every interaction into a loyalty opportunity.

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Segmentation

Your segmented and unified contact databases

Centralize all your guest data (hotel, restaurant, spa) in a single interface. Clearly segment your contacts by habits and preferences to personalize every interaction more effectively.

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usability

A solution designed for easy adoption

A clear, intuitive interface that’s quick to get started with.
Your teams don’t need complex training: everything is designed to be understood in just a few minutes.

A complete, seamless integration

No more tools that don’t communicate with each other.
Hoxbook centralizes all your operations in a seamless, connected ecosystem.

A modern tool, built for today

Hoxbook is built on modern, fast, and reliable technologies.
Accessible everywhere, on all your devices, it fits naturally into your daily routine.

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Command menu

Perfectly integrated business logic

Designed specifically for hospitality, Hoxbook adapts to your real workflows.
From reception to housekeeping, every feature meets a real on-the-ground need.

A complete, seamless integration

No more tools that don’t communicate with each other.
Hoxbook centralizes all your operations in a seamless, connected ecosystem.

Scales with your property

Whether you manage an independent hotel or multiple properties, Hoxbook scales with your growth.
Add features and users without ever changing tools.

Centralized tool

Manage your teams and services in one place

Operations, housekeeping, concierge, restaurant, spa and marketing are all brought together in a single interface to boost efficiency.

Unified communications

Centralized information

Optimized Task Management

Quick integration

Unified communications

All your services, in one conversation

Streamline communication between teams and become more responsive every day.

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Unified communications

Centralized information

Optimized Task Management

Quick integration

Unified communications

All your services, in one conversation

Streamline communication between teams and become more responsive every day.

Learn more

Customer Experience

Track every step of the guest journey

Hoxbook helps you track and coordinate the guest experience before, during, and after the stay, so you can deliver a smoother, more consistent service.

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Before the stay

Send personalized questionnaires to understand guest expectations in advance.

Customer history

Access past stays, preferences, and notes.

During the stay

All teams can see requests, actions, and feedback in real time.

After the stay

Send satisfaction surveys and centralize feedback.

Costs under control

Reduce your software costs

By replacing multiple tools with a single platform, Hoxbook helps you reduce subscriptions and the costs associated with using multiple solutions.

One tool, not a stack of tools

Replace multiple solutions with a single platform. Fewer subscriptions, less maintenance, less complexity.

One subscription, fully under control

One connection to your PMS

No hidden commissions

One tool, not a stack of tools

Replace multiple solutions with a single platform. Fewer subscriptions, less maintenance, less complexity.

One subscription, fully under control

One connection to your PMS

No hidden commissions

Security & compliance

Security and leak-proof architecture

Data hosted in France, full GDPR compliance. By limiting the number of tools, Hoxbook dramatically reduces the risks of data being scattered and leaked across multiple platforms.