All your hotel operations in one tool
Save time, improve your services, and manage your property with precision.
Specialized tools for every service
Guest Experience
Unified guest profile, special requests, preference history, real-time alerts, and multi-service coordination.
Housekeeping
Room schedules, task checklists, prioritization based on arrivals and departures, communication with the front desk, and status tracking.
Technical
Maintenance scheduling, technical issue reports, equipment inventory, preventive alerts, and service history.
Messaging
Bring operational messages together in a single channel to improve responsiveness, avoid lost information, and keep a clear record of communication.
Lost items
Register found items, track their status, document their return, and secure the handling of every guest request.
Digital handover logbook
Document key information, handovers, and watchpoints in a digital space accessible to the relevant teams.
Restaurant
Reservations, dining room, tables and service work together in a single interface, giving teams more control and creating a smoother experience for guests.
Spa
Plan services, streamline operations, and keep a better track of the guest experience in one centralized space.
Satisfaction
Maintenance scheduling, technical issue reports, equipment inventory, preventive alerts, and service history.
Marketing
Automated campaigns and measured results
Schedule your pre- and post-stay as well as in-stay sequences, manage your marketing emails, and track each campaign’s performance in real time. Turn every interaction into a loyalty opportunity.
Segmentation
Your segmented and unified contact databases
Centralize all your guest data (hotel, restaurant, spa) in a single interface. Clearly segment your contacts by habits and preferences to personalize every interaction more effectively.
usability
A solution designed for easy adoption
A clear, intuitive interface that’s quick to get started with.
Your teams don’t need complex training: everything is designed to be understood in just a few minutes.
A complete, seamless integration
No more tools that don’t communicate with each other.
Hoxbook centralizes all your operations in a seamless, connected ecosystem.
A modern tool, built for today
Hoxbook is built on modern, fast, and reliable technologies.
Accessible everywhere, on all your devices, it fits naturally into your daily routine.
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Perfectly integrated business logic
Designed specifically for hospitality, Hoxbook adapts to your real workflows.
From reception to housekeeping, every feature meets a real on-the-ground need.
A complete, seamless integration
No more tools that don’t communicate with each other.
Hoxbook centralizes all your operations in a seamless, connected ecosystem.
Scales with your property
Whether you manage an independent hotel or multiple properties, Hoxbook scales with your growth.
Add features and users without ever changing tools.
Centralized tool
Manage your teams and services in one place
Operations, housekeeping, concierge, restaurant, spa and marketing are all brought together in a single interface to boost efficiency.
Customer Experience
Track every step of the guest journey
Hoxbook helps you track and coordinate the guest experience before, during, and after the stay, so you can deliver a smoother, more consistent service.
Before the stay
Send personalized questionnaires to understand guest expectations in advance.
Customer history
Access past stays, preferences, and notes.
During the stay
All teams can see requests, actions, and feedback in real time.
After the stay
Send satisfaction surveys and centralize feedback.
Costs under control
Reduce your software costs
By replacing multiple tools with a single platform, Hoxbook helps you reduce subscriptions and the costs associated with using multiple solutions.
Security & compliance
Security and leak-proof architecture
Data hosted in France, full GDPR compliance. By limiting the number of tools, Hoxbook dramatically reduces the risks of data being scattered and leaked across multiple platforms.
Integrations
Connect Hoxbook to your PMS
Hoxbook integrates with your PMS to centralize key hotel data, streamline communication between systems, and eliminate manual re-entry.
100% mobile
A mobile experience designed for on-the-ground use
Hoxbook supports your teams anywhere in the hotel with a smooth, mobile interface that’s always accessible, so operations keep moving.
FAQ
So you don’t miss a thing
We’re here to answer all your questions
How long does it take to get up and running?
Which PMS are compatible with Hoxbook?
Are your data secure and GDPR compliant?
Does Hoxbook completely replace my PMS?
Does Hoxbook work on mobile?
Can I enable or disable modules?
What is the cost per user?
Does Hoxbook manage multi-hotel groups?