Features
One tool.
Designed for field teams, used every day.
Customer follow-up
Customer profile
All your data centralized in one place
Stay history
Access to preferences and past stays
Concierge service
Special request tracking, external bookings, and service history
In-stay tracking
Real-time requests and interactions, cross-department tracking
Satisfaction
Post-stay questionnaires, redirect to Google or TripAdvisor
Integrations
PMS Connection
Sync with your existing system
Centralized data
No double entry
Connected system
All interconnected operations
Customer follow-up
Customer profile
All your data centralized in one place
Stay history
Access to preferences and past stays
Concierge service
Special request tracking, external bookings, and service history
In-stay tracking
Real-time requests and interactions, cross-department tracking
Satisfaction
Post-stay questionnaires, redirect to Google or TripAdvisor
Operations
Housekeeping
Room and priority tracking, task assignment, advanced team management
Maintenance
Management and scheduling of technical interventions, regulatory compliance checks, and equipment tracking
Task management
Create, assign, and track tasks in real time
Lost item
Record and track lost and found items
Restaurant
Reservation management, multi-channel connectivity, automatic confirmation and follow-up, booking engine, multi-restaurant support
Spa
Care scheduling and availability, service history and preferences, booking engine
Team
Internal communication
Information sharing between departments, internal messaging, digital handover log
Coordination
Seamless interdepartmental coordination
Role management
Define responsibilities by role
Marketing
Email marketing
Send high-performing campaigns directly from the platform
Dynamic segmentation
Target your customers based on their data
Automation
Messages based on the customer journey
Unified customer database
Direct use of data
Security
Secure data
Protection of sensitive information
GDPR compliance
Compliance with regulations, data hosted in France
Advanced Access Management
Secure permissions per user
Access
Mobile access
Available on smartphones and tablets
Remote access
Cloud module, manage your hotel anywhere
Centralize your tools, improve your organization, and deliver a better guest experience.
Book a demo
See how Hoxbook works in practice
We’ll show you the platform in a real-world setting, tailored to your property and your needs.
FAQ
Any questions?
Essential information to quickly understand how Hoxbook works.
How long does it take to get up and running?
Which PMS are compatible with Hoxbook?
Are your data secure and GDPR compliant?
Does Hoxbook completely replace my PMS?
Does Hoxbook work on mobile?
Can I enable or disable modules?
What is the cost per user?
Does Hoxbook manage multi-hotel groups?